PATIENT’S RIGHTS AND RESPONSIBILITIES
As a patient you have certain rights and responsibilities. We recognize that a respectful relationship between the healthcare provider and the patient is the foundation of proper medical care. A copy of this statement is posted in our patient waiting area.
Patients have the right to:
- Receive humane care and treatment, with respect and consideration
- Privacy and confidentiality when seeking or receiving care except for life threatening conditions or situations
- Confidentiality of your health records
- Be informed of and to exercise the option to refuse to participate in any research aspect of your care without compromising access to medical care and treatment
- Receive accurate information concerning diagnosis, treatment, risks involved, and prognosis of an illness or health related condition
- Ask about reasonable alternatives to care
- A second professional opinion regarding one’s health care and treatment
- Participate actively in decisions regarding one’s health care and treatment
- Accessible information regarding the scope and availability of services
- Be informed about any legal reporting requirements regarding any aspect of screening or care
Patients have the responsibility to:
- Provide complete information about one’s illness/problem, to enable proper evaluation and treatment
- Ask questions so that an understanding of the condition or problem is ensured
- Show respect to health personnel and other patients
- Reschedule/cancel an appointment in a timely manner so that another person may be given that time slot
- Pay bills or file health claims in a timely manner
- Use prescription or medical devices for oneself only
- Inform the practitioner(s) if one’s condition worsens or an un-expected reaction occurs from a medication.
